Creating a Customer Profile

 





NIKOLA HALYK

1) age:19

2) gender: Female

3) Material Status: Single

4) Location: Leicester, England

5) Occupation: ... 

6) Annual Income: 0

7) Education: University 

8) Behaviour: 

Where does your partner usually shop? - In stores

What does your partner spend their money on? - fashion, games, 

Do they shop often or infrequently? - often shop 

Do they browse and investigate first or impulse buy- impulse buy

9) What goals/wants do they have when shopping? sale, 

10) What are the pain points?  e.i.what prevents or puts off your partner from purchasing? Pain points - if is ugly, do not buy

11) What are their Motivations? - sales, 

12) What devices does she use: computer, tablet, mobile phone

13) What key strategies would you employ to entice your partner to buy. - Low price

Favourite Brands: Primark, h&m

Online shop: with games


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